Question

The "workflow" in the user interface is visible but the "Team" and "ALL" tabs cannot be accessed.

Answer

The "ROLE_EXTERNAL_REVIEWER" role is required to access the team and All tabs in the workflow UI.

Users must be given certain roles to either be able to initiate data change requests or review data change requests, as described in detail below.

Initiate change request:

In order to make suggestions, a user needs ROLE_INITIATE_CHANGE_REQUEST and ROLE_Workflow and cannot have ROLE_UI_ALL.

ROLE_UI_ALL has the ability to edit profiles which overrides the "Suggested" mode. To directly edit a user needs ROLE_UI_ALL or ROLE_ADMIN or any other role that has WRITE permissions.

Role workflow:

 The user with ROLE_WORKFLOW role and READ permission can see all tasks assigned to all users.

Accept change request:

To review a data change request (and see the workflow in the UI) a user needs ROLE_REVIEWER and ACCEPT_CHANGE_REQUEST

Role Reviewer:

 To review a data change request (and see the workflow in the UI) a user needs ROLE_REVIEWER and ACCEPT_CHANGE_REQUEST

ROLE External Reviewer: 

You must create a user with role the role of ROLE_EXTERNAL_REVIEWER for the external review tasks.

References

https://docs.reltio.com/workflow/workflowconfig.html