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DnB Connector

DNB: "Failure: DNB0001: DnB API error (Requested Product is not available since the requested DUNS is deleted or transferred to a new DUNS.)"

artem.kovalevsky

Updated August 25, 2019 11:46

Problem

The following error displays with reference to the Dun & Bradstreet Connector and Dun & Bradstreet's proprietary DUNS (Data Universal Numbering System): that assigns unique numeric identifiers to individual business entities:

Solution

Looks like the DUNS number is not valid anymore, so the connector cannot find it.

You need to execute a match operation for the affected records. It will try to find such numbers in Salesforce and match them to the affected profiles.

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DNB: "Failure: DNB0001: DnB API error (Requested Product is not available since the requested DUNS is deleted or transferred to a new DUNS.)"