Reltio UI - environment performance degradation (login Issue) : 04/01, 10:10 EST

Original Alert 10:10 am ET:
We have identified that users are unable to login to Reltio UI in the eu-360 environment (


The users have been impacted with a low UI response time leading to a blank UI page when logging in. 


Update: 11:45 am ET

Reltio engineering and DevOps have started the investigation and working on the resolution. We will provide updates via this alert message.


Please note that you can access tenants via Postman or any other process using API calls.


Current Update: 12:32 pm ET


Reltio DevOps team has restarted the UI service nodes to resolve the issue. Currently, we are working with our internal teams to monitor the performance and investigate the root cause of the issue.



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