Cloning and Snapshots Overview

Tenant Cloning:

https://docs.reltio.com/en/reltio/whats-in-the-box/whats-in-the-box-at-a-glance/tenants-at-a-glance/tenant-architecture/tenant-cloning-backups-and-snapshots

You have

ONE FREE ON-DEMAND CLONING PER MONTH

ONE FREE ON-DEMAND SNAPSHOT/BACKUP PER MONTH

Any additional is $5,000 if you request ADDITIONAL snapshots and/or cloning tasks within the same billing month.

Production Tenants has DAILY DATA BACKUPS with a retention period of 7 days as a Disaster Recovery Prevention mechanism set by Reltio -- I believe the time is 12PM PST every day

"Reltio automatically performs daily backups of your production tenant data at a scheduled time, storing them for seven days. This service is included in your Reltio subscription at no additional cost, allowing you to restore your tenant to a previous state if needed."

If you wish to do any backup or cloning activity during the weekend, please see our guidelines here from the documentation provided above:

Tenant cloning and backup operation

The following guidelines and requirements apply when initiating and scheduling tenant cloning and backup operations:

• The date and time a clone or backup can start is any hour Sunday 9:00pm EST - Thursday 9:00am EST.
• Clones or backups that need to be initiated on the weekend require 5 days notice.
• The amount of time required to clone or backup a tenant is dictated by the data size. Tenants with 150,000,000+ entities will take a minimum of 3 days.

What is included in the Cloning AND Backup/Snapshot?

Here is what you can clone or backup:

• Tenant Data
• L3/Business Configuration/Business Data Model
  • You can get the L3 Configuration through this API
    • https://docs.reltio.com/en/developer-resources/system-administration-apis/system-administration-apis-at-a-glance/configuration-api/get-configuration-no-inheritance
    • GET https://{tenantEnvironment}.reltio.com/reltio/api/{tenantId}/configuration/_noInheritance
    • Data Modeler Console
      • 
• Activity Log (The activities done to an entity such as ENTITY_CHANGED, ENTITY_MERGED, etc.)
  • You can find the Activity Log retention period in the Physical Configuration (TENANT ADMIN PERMISSIONS ONLY)
    • GET https://361.reltio.com/reltio/tenants/8v0JNkrCcEAgU52/

"activityLogConfig": {
        "ttl": "P4M", <-- 4 Month Retention Period

• History (This is a historical SLICE of an entity, do not confuse this with ACTIVITY LOGS)
  • You can find History retention period in the Physical Configuration
  • GET https://361.reltio.com/reltio/tenants/8v0JNkrCcEAgU52/

"longTermStorage": {
            "enabled": true,
            "ttl": "P7Y",
            "gbqLimitBytes": 1099511627776,
            "compressJsons": false
        }

• RDM Data
  • This is the RDM Values in the LookupTypes
• RDM Configuration
  • This is the LookupTypes and RDM Sources

When creating a new ticket for a cloning or snapshot/backup, please INCLUDE ALL COMPONENTS NEEDED AND NOT NEEDED.

Example:

Clone Tenant Data + Configuration

Exclude History, Activity Log, RDM Data, RDM Configuration

When creating a ticket for SNAPSHOTS/BACKUPS, please mention the RETENTION PERIOD you wish to retain the snapshot for.

Default is 30 days, I think max is 45 days.

What is NOT included in the Cloning AND Backup/Snapshot?

• Data Validation Functions
  • This needs to be configured and cloned MANUALLY by the customer
  • API call to clone the Data Validation Functions
    • GET Data Validation Function per ENTITY TYPE 
      • https://developer.reltio.com/private/swagger.htm?module=Configuration#/Data%20Validation%20Function/getValidationFunctionforObjectType
    • POST (Make changes) Data Validation Function per ENTITY TYPE
      • https://developer.reltio.com/private/swagger.htm?module=Configuration#/Data%20Validation%20Function/createValidationFunctionsForObjectType
• SSO Configuration
  • https://docs.reltio.com/en/applications/console/security-applications/sso-configuration-at-a-glance
• Workflows
  • https://docs.reltio.com/en/objectives/manage-workflow-tasks/workflow-management-at-a-glance/workflow-management-reference/workflow-faq