Knowledge Base
Reltio Technical Support Engineering Knowledge Base
Consistency Tasks
UI
Reltio Core and API
Auth
- When the Refresh token generates "Invalid" errors
- How can I restrict using SSO?
- Why "Rate exceeded" error message is seen when trying to login to SSO Cognito window
- Restricting User Access to Only the User Management Console
- How can I determine why I can not add roles to any users in a particular Customer Tenant
- Enabling filtering on users in the Activity log
Search
- Handling mismatch in count between Map on Dashboard and actual counts
- How to fetch analytics attribute information for a particular Entity Type using normal attributes
- Immediate Search Not Supported or Enabled
- How to find RDM mapping errors
- Resolving issues when entity is not visible in Tenant
- Entity Search API returns no results when filter uses 'contains' and search string has a space
Cleanser
- How to recleanse data for a tenant?
- How to configure Address Cleanser Verification Status (AVC) and how does that configuration function?
- How can we map the output of the sub-Building field to address line 2?
- How can I populate/cleanse an attribute based on the information that resides in another attribute? What is the PatternBasedFieldBuilder cleanser?
- Address Standardization keywords
- How can I perform address standardization using PreferPrimaryValidAlias?
RDM
- How can I provide localization to RDM?
- How to find unmapped lookup values for a RDM tenant via an API?
- How can I add lookup types into RDM with correct parents?
- Why am I getting a 404 error when I try to get a lookup type using an API call?
- Determining how long it takes for lookups to be refreshed in MDM
- How can I verify whether country code displays properly in UI for the lookup?