Knowledge Base

Consistency Tasks

• What happens if I see corruptedObjects in a reindex task and what should I do?

UI

• How to enable relationships/profile/graph/potential matches/interactions/sources/activity log tab in UI profile?
• [VIDEO] Reltio Dashboard Configuration
• How can I add new dashboard charts to Reltio UI Dashboard Screen?
• Is there a way to prevent non-administrators from being able to select trhe ignore feature on an attribute.
• Depending upon the Data Steward's region, how will the "EDIT" or "DELETE" options show up in the dropdown list?

GBQ Access

• How can I find a specific tenant datasets and views and how can I pin a project in GBQ?
• Can I enable both NON-OV for my tenant in GBQ access? How can I tell which is OV and NON-OV?

DTSS

• What Roles can be assigned to users for accessing a DT Tenant?

Reltio Core and API

• How to remove the crosswalks delete date ?
• How to delete the crosswalks of relation by source name/source table?
• Relation between HCP and Location not visible in the relations tab. Why?
• How can I apply Entity 1 and Entity 2, and create a relations between Entity 1 and Entity 2 in the same request?
• Understanding the difference between "Time" and "TimeStamp"
• "Internal application" error while getting/posting profiles

Auth

• Why does the SSO flag remain as N when I have set up SSO?
• [VIDEO] How to solve an Azure Active Directory SSO Configuration issue with RelayState URL?
• How to create a new user in reltio?
• When the Refresh token generates "Invalid" errors
• How can I restrict using SSO?
• Why "Rate exceeded" error message is seen when trying to login to SSO Cognito window

Search

• Not populating search results on map
• Is it possible to structure a search query for multiple unique value for two different address types?
• Handling mismatch in count between Map on Dashboard and actual counts
• How to fetch analytics attribute information for a particular Entity Type using normal attributes
• Immediate Search Not Supported or Enabled
• How to find RDM mapping errors

Cleanser

• How to recleanse data for a tenant?
• How to configure Address Cleanser Verification Status (AVC) and how does that configuration function?
• Why is LUD causing my address line to return OV=false when I use an external address cleanser?
• Does Reltio produce a 3 digit FIPS code or a 5 digit FIPS Code? Is there a FIPSStateCode and FIPSCountyCode that can be accessed?
• How can we map the output of the sub-building field or the building field to address line 2?
• How can I populate/cleanse an attribute based on the information that resides in another attribute? What is the PatternBasedFieldBuilder cleanser?

RDM

• How canonical code can be defined and displayed in the RDM "edit canonical value" panel?
• How can I provide localization to RDM?
• How to find unmapped lookup values for a RDM tenant via an API?
• How can I add lookup types into RDM with correct parents?
• Why am I getting a 404 error when I try to get a lookup type using an API call?
• Determining how long it takes for lookups to be refreshed in MDM

Streaming (SQS/PubSub)

Survivorship Rules and OV Calculator

• Why do I see two different values for an attribute for the same source when I am using LUD survivorship?

Connectors

• Linking an existing SFDC connector to other environment

Miscellaneous

• While using ROCS utility to delete records for a specific source, should I run any job to recleanse Location entities after deleting a merge record?
• Understanding activity log backups
• Why json-generator-entity sends raw values as "UNKNOWN"
• Finding overridden Pinned Values in Reltio

LCA

• Determining whether LCA is using valid credentials in settings.xml

RIQ

• RIQ: TTransport exception
• How can we make sure a tenant has been enabled in the RIQ environment?
• Enabling RIQ to show L3 configuration changes

Physical Configuration

• How to determine why SQS Message might not delivered to the External Queue? How to conduct an initial investigation?

Tasks

• What are the Pre-requisites and Estimated Time of Completion for a Tenant Backup?
• During Clone Process can we clone only Data and Not Configuration?
• Can I Clone/ Copy a large (>200k records) tenant to Dev tenant?
• How to check Elastic Search Consistency check?
• How to solve inconsistencies with Scan response

Export

• Does Reltio support exporting startObject and endObject in CSV format in case of Relation Export?
• Export V2- Relations Spark-based Export does not provide labels of Start/End Objects
• startObject and endObject of a relation differ between Extract JSON and UI
• Exporting data to Custom S3 bucket is not working

Reltio Console

Workflow and Data Change Request

• What roles are required to create/update/approve/view DCR?
• What is the meaning of timestamp columns in workflow GBQ datasets?
• How to retrieve all DCR's created in a tenant by particular user

DTSS

• What system role is required to read records in DTSS tenant, but not edit records?
• Migrating DTSS Mapping Between Environments

Match/Merge

• How can we configure multiple match rules in the already existing proximity match entity?
• Will the entities retain the same Entity ID/Reltio ID after an Unmerge?
• Match rule cleanser doesn't cleanse some characters, although they present in the dictionary. Why?
• Potential Matches Reindex Task
• What is proximity fuzzy matching and how can I enable it? 
• When does verifyMatch not find an intersection of token, but there are still potential matches found?