Customer is seeing the following S3 Permission error during an export to a S3 location.

Question

Why do I see an S3 permission access error when I try to export to a S3 location

Example of API

POST https://<environment>.reltio.com/jobs/export/<tenantId>/activities?filter=(gt(timestamp,<startTimeEpoch))&s3Bucket=<bucket>&s3Path=<path>&roleArn=<arn definition>

 

Error returned

S3 Service error: Can't check that object exists on s3: bucket['<bucket>'], key['relto/part-00000.zip']. com.amazonaws.services.s3.model.AmazonS3Exception: Forbidden (Service: Amazon S3; Status Code: 403; Error Code: 403 Forbidden; Request ID: AN18G1S6DBD0STVE; S3 Extended Request ID:

 

 

 

Answer

 

  1. DISABLE any KMS encryptions and do not use it in an export request

  2. Do a successful export with step 1, and ONLY AFTER that, try to add KMS into your export logic.

 

 

 

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