Problem

Updates to L3 configuration are not reflected in Reltio IQ (RIQ) in near real-time. Instead, L3 changes are not reflected in RIQ until 4 or 5 hours have elapsed.

This behavior was noticed when adding a new attribute (FirstName) and changing data type(String to Date OR Date to String) for one attribute.

Question

Do we need to perform any tasks if we update/add a new attribute in the L3 configuration to reflect that in RIQ without a significant lag?

Solution

To enable Reltio IQ (RIQ) to reflect recent Level 3 (L3) configuration changes—such as newly added attributes or modified types—you must manually refresh RIQ’s cached configuration, especially if you don't want to wait for the automatic refresh cycle (which typically occurs every 4–5 hours).

RIQ caches L3 configuration. This L3 configuration cache can be reloaded by executing the following line of code in Spark:

com.reltio.analytics.utils.config.ContextConfig.releaseServices()

Whenever you have an L3 configuration change, reload the L3 configuration in RIQ with the above step before initializing AnalyticsFramework. This should resolve the issue.