D&B connection failed in RIH (Reltio Integration Hub)

Problem : 

An error was encountered when attempting to establish a D&B connection in RIH (Reltio Integration Hub) recipe.

Connection Failed 
Requested product or feature or block(s) is not authorized as per the contract. at line: 126

Cause :

The issue arises because the D&B key that is used to establish the connection does not correspond or align properly with the contract level. This misalignment between the D&B key and the contract level creates a conflict, which ultimately causes the problem. Ensuring that the D&B key matches the appropriate contract level is essential for the connection to be successfully established without any issues.

Solution : 

To get in touch with D&B, please reach out to their support or customer service team and make sure to update the D&B key with Principal Contacts Level 1 V2. This update is essential to ensure that all contact information is current and accurate for effective communication and record-keeping.