Question
Is it possible to clone or copy a Production tenant with data greater than 200K records to a Dev tenant?
Answer
No. The development tenants are limited to 200,000 aggregate consolidated profiles, and it is not possible to restrict the clone/ copy/ refresh to a subset of data from source (production tenant) to the target tenant (dev tenant).
Instead, you can copy the data to a Test tenant which does not have size limitation. Alternatively, if you are interested in a subset of data of size <200k records, you can isolate it first and then have that loaded into a clean Dev tenant.
Pre-requisites to Clone a tenant are
- Environment (for both source and destination)
- Source Tenant ID
- Destination Tenant ID
- (Optional) Date, time and timezone when the cloning operation needs to be performed
You must request the clone operation from Reltio Support Team providing the pre-requisite information.
Estimated Time of Completion
The estimated time for a clone task can take up to 5-7 business days. This depends on,
- The volume of data.
- The need to restore and re-index data
- Need for CSM approvals
References
https://docs.reltio.com/quota/rctenant.html
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