When entity not visible in the UI can be retrieved using POSTMAN

Tarun Kumar

Updated September 23, 2021 09:47

Problem

Sometimes a record cannot be retrieved by its Entity URI in the user interface, but the same record can be fetched through POSTMAN using Entity URI.

Analysis

Step 1 – Login to the tenant and check the Entity. If not it is not visible, proceed to step 2.

Step 2 - Try retrieving the entity using POSTMAN

GET https://{ENV}.reltio.com/reltio/api/{TENANT_ID}/entities/{entityURI}?options=sendHidden

Step 3 - Check the response carefully to see whether the entity is "soft deleted."

If the response contains the endDate parameter and that date is set to the past, then the entity is soft deleted and will not be visible in the UI (when searched using URI). However, a direct link to the entity works.

https://{ENV}.reltio.com/ui/{Tenant_ID}/#p~com.reltio.plugins.sources.SourcesPerspective_w~qul_e~entities %2FQufrJih

The link below provides details of Retrieving or Modifying the Entity startDate and endDate.

https://docs.reltio.com/entitiesapi/modifyentity.html

Solution

End-dated (soft deleted) entities are not visible in the UI.

References