Why can't a user view, create, or read data in the tenant? What is wrong with their permissions?

Problem:

The Customer has informed that they have a User who is able to access and view/create/read data in Dev and Prod Tenant, but in Test, the user can log in but they do not share the same privileges as Dev and Prod.

The user was initially created with Roles ROLE_API, ROLE_USER, and ROLE_UI_ALL for access to Tenants  (test), Tenants(dev), and Tenants (prod).

Solution: 

 In order to successfully apply the privileges that will allow the User to eventually view/create/read data to the tenant that currently does not share privileges as the other two tenants, the user will require 2 additional Roles. The 2 additional Roles will be ROLE_DS and ROLE_ADMIN_TENANT.

Note - After these Roles have been applied please instruct the User to log out of the UI and log back in to test User Role Privileges. The user should now be able to have the capabilities to view/create/read data for the tenant.