Scenario:
The customer made use of the bulk update feature, which allows for the efficient modification of multiple entities simultaneously. This functionality is particularly advantageous when dealing with large datasets, as it streamlines the process and saves time. However, while performing this task, the customer faced some complications.
During the execution of the bulk update, an error occurred that interrupted the process. The specific error messages were as follows:
The first error was related to the addition of an attribute, specifically AddAttribute, configuration/entityTypes/CLocation/attributes/LegalEntityGroupName, 1, which indicated that there was a failure in processing the batch of entities due to an unexpected error. This suggests that there may have been an issue with the data being processed or a problem within the system that was not anticipated.
Additionally, another error was reported concerning the deletion of an attribute, noted as DeleteAttribute, configuration/entityTypes/CLocation/attributes/IsApproved, null. This also failed to process the batch of entities, again due to an unexpected error. These errors highlight the need for further investigation to identify the root cause and address any underlying issues.
It is important to note that the details of the errors encountered during this bulk update process have been documented in an error file that was generated as a result of the failed task. This file serves as a crucial resource for diagnosing the problems that arose and can aid in troubleshooting efforts to prevent similar issues in the future.
Solution :
1. Verify the API GET call: https://XXXXX.reltio.com/reltio/[tenant_ID]/tasks/history
2. You will receive a list of affected entities.
3. Extract the task ID present in the API output and examine the logDNA for any errors.
4. The following error case has been observed:
The profile has failed against one or more DVF Functions. The profile has encountered 2 DVF errors and 1 DVF warning. Please review the validation errors listed below and make the necessary corrections to the data. Errors: [Operation Control is required when Process Type is Boutique or Building.; Concession is required for Return Location - Full Concession & Inventory Concession. Warnings: [Test].]
5. It is recommended that the customer review the DVF dependencies and address any issues accordingly.
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