Problem

I have entities with Addresses filled in, but I don't see them on the map:

Solution

If you do not see entities of a specific type (e.g. HCP) on the map you need to do these steps:

1) Get the tenant L3 configuration and find the HCP entity type there. Look for "geoLocationAttributes" section.

2) Check if Latitude and Longitude are defined correctly in the "geoLocationAttributes" section. For example, HCP uses Nested address ("configuration/entityTypes/HCP/attributes/Addresses") and the "geoLocationAttributes" defined for reference Address like this:

  "geoLocationAttributes": [
    {
      "latitude": "configuration/entityTypes/Location/attributes/GeoLocation/attributes/Latitude",
      "longitude": "configuration/entityTypes/Location/attributes/GeoLocation/attributes/Longitude"
    }
  ]

You need to fix this section to user correct attributes:

  "geoLocationAttributes": [
    {
      "latitude": "configuration/entityTypes/HCP/attributes/Addresses/attributes/Latitude",
      "longitude": "configuration/entityTypes/HCP/attributes/Addresses/attributes/Longitude"
    }
  ]

3) Run reindex in a separate index. After the reindex task si completed all the entities will be visible and searchable on the map.

References

https://documentation.reltio.com/tasksapi/ReindexDataTask.html?hl=enableSeparateIndexing