If a customer reaches out to Support to Redirect export from UI to console export. We must make the customer aware that this is now a self-service feature and the customers deploy a feature for this from their end. customers can be directed to review the steps to replace updated files in the UI configuration here https://docs.reltio.com/uimodeler/expimpuiconfig.html  and https://reltio.zendesk.com/knowledge/articles/5448037179917/en-us?brand_id=2680616 
To make changes to their UI configuration file they should follow the necessary steps illustrated below. 

Solution

Share this document https://docs.reltio.com/uimodeler/expimpuiconfig.html and the following steps with the customer; 

Redirect Export from UI to Console Export

Steps -

1. This requires UI configuration changes

2. Go to Search.json and Replace UI as below -

3. {
   "point": "com.reltio.plugins.ui.view",
   "id": "com.reltio.plugins.search.dev.SearchView",
   "class": "com.reltio.plugins.search.dev.SearchView",
   "react-class": "com.reltio.plugins.react.ReactSearchView",
   "items-on-page": 15,
   "bulk-update": true,
   "options": {
   "showSearchByOv": true,
   "scoreEnabled": true
   },
   "exportTypes": [
   "json",
   "csv",
   "csv_exploded"
   ],
   "tableViewItemsOnPage": 25,
   "consoleExportApp": {
   "name": "Export",
   "path": "entities"
   }
   }

4. Go to Tenant UI and try to export an entity and It should redirect to Console ->Export instead of the direct download

https://docs.reltio.com/uimodeler/expimpuiconfig.html