Problem

How does Reltio provide failsafe data for the customers, and how the is data recoverability done in Reltio?

Solution

Reltio takes care of the following activities for fail-safe data for the customers -

• The data in the Reltio solution is redundantly sharded and replicated across a set of servers that operate on a Shared-Nothing architecture. This allows the Reltio application to work without any issues even if a part of the overall cluster becomes unresponsive. Additionally, Reltio deploys it data and application servers across multiple availability zones in AWS to maintain a cross-datacenter deployment that further makes it resilient to a disaster scenario.
   
• The Reltio application is designed from the ground up to:
  Scale horizontally and maintain a linear performance as the data volumes or usage load grow
   
• Be Resilient to disaster scenarios by sharding and replicating information across a cluster of servers that work on a Shared-Nothing architecture across global data centers.
   
• Scale to both Real-time and batch load processes
   
• Support 24/7 highly available delivery of data to end-users without the need to bring down the system.
   
• Support Zero Downtime while making changes to customer configurations.

For data recovery, Reltio also supports and manages the following processes to recover from a disaster scenario

• Regular Data backups are performed by Reltio in an automated manner so that Customer data can be restored to a previous state.
   
• Exports are created in an automated manner, and these exports (JSON format) can be used to restore customer data.
   
• Reltio also maintains all of the data event history at a customer tenant level with full event information to be able to replay any of the incoming or outgoing transactions.