Why can I create a SFDC profile using POSTMAN but not when I use the Reltio Control Panel?

Gloria Faley

Updated December 12, 2022 19:50

Question

We can see that the POSTMAN call creates the profile as expected using the following API call.

POST - {{SFDCConnectorURL}}/configuration/{{tenantID}}/{{profile}}

PUT - {{SFDCConnectorURL}}\registration\{{tenantID}}\{{profile}}

However, when we try to create profile using Reltio Control Panel, Profile is not getting created. And we are not seeing any errors.

ROLE_SFDC_CONNECTOR_ADMIN is not needed for the SFDC connector installation and configuration. ROLE_SFDC_CONNECTOR is needed to complete this process.
Make sure that after you follow the steps in https://docs.reltio.com/en/integrate/integrate-data-between-applications/integrate-apps-using-prebuilt-connectors/synchronize-data-with-salesforce-connector/getting-started-with-salesforce-connector/setting-up-salesforce-connector/connecting-salesforce-to-your-reltio-tenant, that you Click Sync Config button to synchronize all the settings with Reltio.