Why is relationship flowing to reltio from salesforce with a source of Reltio?

Question

We are not bringing in any relationship identifier(crosswalk) from salesforce to reltio whenever a new relationship is getting created (Ex: Account to Contact).

However, when this relationship flows to reltio, we see reltio crosswalk getting associated to the entity.

Answer

The reason that you are seeing the Reltio crosswalk in your use case is because of the setting of connectRelationsToDefaultCrosswalk in your physical tenant storage.     If connectRelationsToDefaultCrosswalk = true, when a relation “uri-uri” is created, the following rule is applied:

• If the “start” entity has a Reltio crosswalk with the same value as its id, this crosswalk is used as the crosswalk for startObject in the relation.Else a new Reltio crosswalk with a value equal to the entity id is created and added to the winner contributor of the “start” entity and the start object of relation is connected to this new Reltio crosswalk.

• The same is for “end” entity: If the “end” entity has a Reltio crosswalk with the same value as its id, this crosswalk is used as the crosswalk for endObject in the relation. Else a new Reltio crosswalk with the value equal to the entity id is created and added to the winner contributor of the “end” entity and the end object of relation is connected to this new Reltio crosswalk.

For more information and use cases, please refer tohttps://docs.reltio.com/en/explore/get-going-with-apis-and-rocs-utilities/reltio-rest-apis/model-apis/relations-api/the-connectrelationstodefaultcrosswalk-property