What does the error message "CNR_W004 Processor hasn't processed events" mean in the SFDC log?

Question

What does the following message mean?

 

{
        "timestamp": "2023-10-23T18:52:20.989Z",
        "severity": "ERROR",
        "message": "env:361<<tenantId>+<profile>> <w8>: CNR_W004 Processor hasn't processed events

 

Answer

This message resulted in a time-out.   The connector was not able to finish the batch of Reltio events synchronization within 5 minutes. In the case, the connector will retry all failed events until successful synchronization has been completed.

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